What do your clients WANT to know about how to manage their website? and what do they NEED to know? Sharing too much information can overwhelm a client or worse, leading them to believe they can make changes and upgrades on their own. Then you get a frantic phone call at 2am demanding that the website be “fixed.”
This presentation will cover how to train your clients to be informed consumers so they can better appreciate the work product you have provided them, while setting up success for a long term working relationship.
Speaker: Heather Curtis